Not much going on, but I have a favor to ask.

Wednesday, May 18, 2011 Filed in: My Life, Blog stuff

I'm not going to blog a whole lot today, mainly because I'm busy trying to get a couple of tricky jobs out the door this week. There is something on the horizon about which I'm somewhat excited; more as it develops, but if it turns out as I hope I think a lot of you will be excited, too.

Now for that favor: do you know someone who is high up the food chain at Qwest Communications? I've got an issue with our DSL service at the house and have gotten several conflicting stories from their customer disservice folks. This morning I was greeted with a rather rude call from one of their people who grudgingly issued a rebate on my bill while simultaneously challenging me to go find someone else. Of course, he knows full well that there is no one else out here in the sticks. (There's always satellite, but from the people I've talked with it's hardly an alternative.)

I'd love to talk with someone who a) is in a position to give me a real answer, b) isn't a jerk, and c) might be able to actually cause the problem to be solved. I’ve been a reasonably happy Qwest customer up to this point, and I’m surprised they’d so easily write off a good customer in these sketchy economic times.

-=[ Grant ]=-
© 2011 Grant Cunningham Click to email me!